SPECIALIZED CBRNE/HAZMAT TECHNICAL SERVICES
NOBLE offers maintenance management through KD Analytical for CBRNE and HazMat responders to sustain equipment and enable readiness.
Readitrak
Readitrak
Readitrak
NOBLE Readitrak offers specialized services to sustain and manage equipment through KD Analytical, a NOBLE Company.
Our Technical Services include:
- A certified calibration and maintenance laboratory
- 24/7 Subject Matter Experts (SME) to offer technical reach-back support
- Product expertise – phone, web, and field support
- OEM-certified repair of technical instruments, respiratory systems, and machines
- ReadiTrak™, a web-based instrument maintenance and management tracking system
technical support and repair for every CBRNE and HazMat detection technology
Technical Support
Our premium Technical Services Program includes technical support and repair for every CBRNE and HazMat detection technology. We are the only contact you need when you have a problem with your equipment. Our philosophy is simple: Keep equipment in the hands of the responder and in peak operating condition. We resolve issues in the quickest, most cost-effective way possible. We offer superior web-based training materials and an extensive knowledge base of detector FAQs, documentation, and SOPS.
Our world-class technical support team of subject matter experts is dedicated to helping your team keep their instruments up and running. KD Analytical will support you when you encounter an issue you can't solve. We'll manage every aspect of the repair work to ensure mission readiness.
Our technical support team is available by telephone and on the web —24/7. So, whether you have a simple question or need help with a procedure, you'll be able to talk to a real expert who knows your equipment. No matter how you contact us, we log your support request in ReadiTrak™, creating a permanent record of both the problem and the resolution.
Repairs
Our tiered approach to evaluating equipment problems finds the least expensive option for any repair, saving you time and money. We know that the end user can resolve most issues with guidance from our team. When we need to do a hands-on repair in our shop, you can trust that it will be done right by an expert and come back to you 100% operational.
Training
Maintaining a well-trained team is a real challenge with staff turnover and budgets stretched. You need training that is customizable, flexible, and cost-effective. We can tailor training to cover your specific equipment set and deliver it anywhere - even over the web. With ReadiTrak™, your team can refresh and test their skills with training modules available 24/7.